Wednesday, April 12, 2023
8:30 a.m. – 12 p.m.
Every organization needs to plan how to communicate internally and externally in the event of a crisis. In this course, charismatic communication expert Bill Jamison will walk you through a broad range of emergency risk communication principles.
You will receive awareness level training in developing and delivering communications with employees, customers, suppliers, media, and the public at large. Whether you need to prepare to communicate a significant change initiative within your organization, work through a media crisis, or develop key messages to deliver to company stakeholders, this course will prepare you to more effectively communicate during emergencies.
- Elements of Communication
- First Impressions
- Challenges to Effective Communication
- How Stress/Anxiety/Threat Affect Communication
- Confirmation Bias
- Critical Factors in Risk Communications
- Trigger Words
- Qualities of a Good Spokesperson
- Developing a Message
Registration Fee: $285.00; Multi-Person Registration Fee: $260.00; NJLWO Fee (T/W/VSWS License Holders Only!): $142.50
Rutgers NJAES Office of Continuing Professional Education
Carol Broccoli, 848-932-7207