Wednesday, April 6, 2022
8:30 a.m. – 12 p.m.
Every organization needs to plan how to communicate internally and externally in the event of a crisis. In this two half-day online course, charismatic communication expert Bill Jamison will walk you through a broad range of emergency risk communication principles.
You will receive awareness level training in developing and delivering communications with employees, customers, suppliers, media, and the public at large. You will study methods to improve internal communications, develop ongoing partnerships, and effectively communicate with the public or media during a crisis.
- Elements of Communication
- First Impressions
- Challenges to Effective Communication
- How Stress/Anxiety/Threat Affect Communication
- Confirmation Bias
- Critical Factors in Risk Communications
- Trigger Words
- Qualities of a Good Spokesperson
- Developing a Message
Whether you need to prepare to communicate a significant change initiative within your organization, work through a media crisis, or develop key messages to deliver to company stakeholders, this online course will prepare you to more effectively communicate during emergencies.
Registration Fee: $285.00; Multi-Person Registration Fee: $260.00; NJLWO Fee (T/W/VSWS License Holders Only!): $142.50
Rutgers NJAES Office of Continuing Professional Education
Carol Broccoli, 848-932-7207